Gaming should be enjoyable, not stressful. 9xbd places the highest importance on every member's wellbeing and peace of mind. Play responsibly and enjoy gaming on your own terms.
Responsible gaming means treating gaming as a form of entertainment – not as a solution to life's problems. At 9xbd, we believe that when every member plays mindfully, within their limits, and with enjoyment, gaming becomes a healthy leisure activity.
But when gaming spirals out of control, it can have a serious negative impact on your life – your family, finances, and career can all suffer. 9xbd is committed to preventing that.
That's why we've built a set of dedicated tools and guidelines for gamers in Bangladesh to help you stay in control at all times. Responsible play means making your own decisions, setting your own limits, and seeking help when you need it.
9xbd puts you in control of your own gaming. These tools are available anytime from your Account Settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately, while increasing it requires a 7-day waiting period.
Set your session to end automatically after a specified time. Decide in advance how many hours you'll play each day.
Take a gaming break for 24 hours, 7 days, or 30 days. You will not be able to log in to your account during this time.
Exclude yourself from the platform for an extended period of 6 months to 5 years. This action cannot be reversed.
Gaming will automatically stop once you have lost a set amount. A reliable safeguard against financial loss.
A pop-up will appear at set intervals showing how long you've been playing and how much you've won or lost.
View your full gaming history at any time. Time played, winnings, and losses – everything is transparent.
Ask yourself the questions below. If you answer "yes" to three or more, it may be time to reassess your gaming habits.
1Are you spending more on gaming than your budget allows?
2Do you want to stop gaming but find you can't?
3Are you hiding your gaming from family or friends?
4Are you playing more to try to win back what you've lost?
5Is gaming affecting your work, family life, or sleep?
6Do you feel restless or irritable when you're not gaming?
Three levels of gaming control. Find out which level applies to you.
You're sticking to your budget, stopping when planned, and gaming feels like entertainment. You're on the right track.
Playing more than usual at times, dwelling on losses, and starting to use deposit limits would be advisable.
Gaming is out of control, with financial and social problems mounting. Activate self-exclusion immediately and speak with the support team.
Log in to your account on 9xbd and go to the profile menu in the top right corner.
Go to the "Account Settings" section and find the "Responsible Gaming" tab.
Choose the tool you need – deposit limit, session time, or others – and set your preferred value.
Decreasing a limit takes effect immediately. Increasing a limit is subject to a waiting period.
For self-exclusion or major account changes, you can contact our support team directly for assistance.
Decide how much you're willing to spend before you start. Once you've lost that amount, stop.
Decide in advance how long you'll play each day. Set an alarm to keep yourself on track.
Never think of gaming as a source of income. It's entertainment – winnings are never guaranteed.
Chasing losses by placing more bets is dangerous. Step away and come back another day.
Research worldwide has shown that gaming can become addictive for some people. This is not a personal weakness – it is a mental health condition that can be treated. 9xbd takes this seriously and works to reduce that risk through responsible gaming.
Only individuals aged 18 or above may register an account on 9xbd. Parents are advised to use parental control software on devices accessible to children. Any account found to belong to a minor will be closed immediately.
9xbd always advises: only spend money on gaming that you can afford to lose without affecting your daily life. Never play with household funds, savings, or borrowed money. Financial discipline is the foundation of responsible play.
Avoid gaming during times of stress, depression, or loneliness. These emotional states make it easier to lose control and develop unhealthy gaming habits. 9xbd puts your mental well-being first.
9xbd's support team is available 24/7. All responsible gaming requests are addressed promptly.
The most frequently asked questions about responsible gaming.
Stay in control of your gaming on 9xbd. Join our platform and enjoy a safe gaming experience.