Important Notice: By accessing 9xbd or using any of its services, you are considered to have read and accepted this document in full. If any part is unclear, please contact our support team before you start using the platform.
1 General Terms & Conditions
These Terms & Conditions apply to all users of 9xbd and its services. 9xbd is an international online gaming platform offering a wide range of entertainment, including Live Casino, slots, Sports Betting, and fish games.
By accessing this platform, you confirm that you:
- Legally eligible to participate in online gaming in your region.
- Must be at least 18 years of age, or the minimum legal age in your country.
- Using this service of your own free will and informed choice.
- I agree to abide by all 9xbd rules.
: 9xbd reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms take effect as soon as they are published on the website.
2 Account Registration & Verification
You must provide accurate and truthful information when registering an account on 9xbd. Registering with false information will result in account termination and any winnings may be forfeited.
Each individual may only operate one account. Opening multiple accounts by the same person, household, or device is strictly prohibited. Any violation will result in the permanent closure of all associated accounts.
- Provide your correct name, date of birth, and contact details at registration.
- A copy of your national ID or passport may be requested for account verification.
- Keep your password secure and never share it with anyone.
- Report any unauthorized use of your account to 9xbd immediately.
3 Age Requirements & Verification Process
9xbd strictly enforces an 18+ policy. No person under the age of 18 is permitted to register an account or play on 9xbd.
If there is reason to believe a member may be underage, 9xbd may request identity documents for age verification at any time. Account activity may be temporarily suspended until verification is complete.
Warning: Registering on behalf of a minor or helping them access an account may be a criminal offence.
4 Deposit & Withdrawal Policy
9xbd supports multiple payment methods, including mobile banking and bank transfers. All deposits and withdrawals are governed by the following conditions:
- Deposits must be made from a payment account registered in your own name.
- Payments via third parties are not accepted.
- Your account must be fully verified (KYC) before you can make a withdrawal.
- Minimum withdrawal amount is BDT 500.
- Withdrawal requests are typically processed within 15 minutes to 24 hours.
- Withdrawals may be delayed while verification is in progress.
9xbd reserves the right to request additional information or withhold payments in cases of suspicious transactions. All transactions are monitored in accordance with anti-money laundering laws.
5 Bonus & Promotion Terms
9xbd offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be met.
- Wagering requirements: Bonus funds require a specified wagering turnover (typically 20x–35x) before withdrawal.
- Time Limit: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
- Game restrictions: Some bonuses are only valid for use on specific games.
- A bonus may only be used once: Each bonus may only be claimed once per member.
Please Note: In cases of bonus abuse or any attempt to claim bonuses through manipulative means, 9xbd reserves the right to cancel the bonus and any associated winnings.
6 Betting Rules
The following general rules apply to all betting on 9xbd:
- Once a bet is placed, it cannot be changed or cancelled (except in specific circumstances).
- If a result is deemed uncertain due to a technical error, 9xbd reserves the right to void it.
- For any Sports Betting dispute regarding match results, 9xbd's decision is final.
- In the event of a disconnection during a Live Casino session, 9xbd's server logs will be used as the basis for any resulting action.
- Any abnormal winnings resulting from a software error in a game will be voided.
7 Prohibited Activities
The following activities are strictly prohibited on 9xbd:
- Creating or operating multiple accounts.
- Registering using a false identity or fraudulent documents.
- Intentionally exploiting any vulnerability or bug in the platform.
- Using bots, automated software, or any other technical tools to play games.
- Colluding with other users to share bonuses or winnings between accounts.
- Using 9xbd for money laundering or any other illegal financial activity.
- Harassing or abusing other players or staff.
Consequences: Any of the above prohibited activities will result in immediate permanent account closure, forfeiture of all balances, and legal action where applicable.
8 Account Closure & Suspension Policy
9xbd reserves the right to temporarily or permanently close any account, with or without cause. Common reasons for account closure include:
- Breach of terms and conditions.
- Failure to verify the account.
- Extended inactivity (more than 12 months).
- At the user's own request.
- Security risks or suspicious activity.
Users are generally given the opportunity to withdraw their balance before an account is closed; however, this may not apply in cases of Terms & Conditions violations.
9 Responsible Gaming
9xbd is firmly committed to responsible gaming. We want every member to enjoy gaming as a form of entertainment, not as a dependency.
The following responsible gaming tools are available on 9xbd:
- Deposit limits: Set a maximum daily, weekly, or monthly deposit limit.
- Session Time Limit: Set up automatic session expiry after a defined period of inactivity.
- Cooling-off period: Put your account on a short break.
- Self-Exclusion: Exclude yourself from the platform for an extended period.
Our commitment: If gaming stops being fun and starts becoming a problem, seek help. Learn more from the 9xbd Responsible Gaming page.
10 Privacy & Data Protection
9xbd takes the protection of users' personal data very seriously. Our Privacy Policy explains in detail how your information is collected, used, and kept secure.
Our data policy in brief:
- We never sell your information to third parties.
- Your information is used solely for service operations and legal compliance purposes.
- All data is protected with SSL encryption.
- You may request the deletion of your data at any time.
11 Dispute Resolution Process
If you have a concern, please contact the 9xbd customer support team in the first instance. We typically respond within 24–48 hours.
- Complaint submission deadline: within 30 days of the incident.
- Please include the date of the incident, the game name, and a detailed description in your complaint.
- If you are not satisfied with the support team's decision, you may request escalation to a higher level.
- 9xbd's decision is final.
12 Terms & Conditions Updates
9xbd reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notification.
Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed of the latest terms.
Tip: If you are subscribed to the 9xbd newsletter, you will receive email updates whenever major changes are made. Failing to stay informed of new terms may cause issues later on.